How do I record and send a screen recording to Pogo support?

The surest way to get fast and efficient support from our team is to send a screen recording of your issue. If you're unfamiliar with recording your screen the following steps should get you started:
 

On Android: 

• Swipe down twice from the top of your screen
• Tap Screen record. You might need to swipe right to find it
• If it's not there, tap Edit and drag Screen record  to your Quick Settings
• Choose what you want to record and tap Start - the recording begins after the countdown
• You can choose whether to record audio and show touches on the screen before you start
• To stop recording, swipe down from the top of the screen and tap the Screen recorder notification
• To find your recording, open the Photos app Photos
• Tap Library and then Movies
• Attach it to your open support ticket email thread

On iPhone:

• Go to Settings > Control Center
• If Screen recording is already in your included controls, swipe down from the top right corner of your phone screen to get to your control center
• If Screen Recording is under "More Controls" tap the green "+" to add it to your controls, then swipe down from the top right corner of your phone screen to get to your control center
• Tap the record button (it looks like a solid circle inside a circle) then wait for the three-second countdown
• Exit Control Center to record your screen
• To stop recording, tap the Screen Recording button at the top of your screen, then tap the Stop button
• Go to the Photos app and select your screen recording
• Attach it to your open support ticket email thread