Frequently Asked Questions

Point & Earnings Questions

• I'm missing points for games or offers.
• How do I record and send a screen recording to Pogo support?
• Why are my points so low?
• Where are my data dividends?
• Where are my online shopping boost points?
• How long do I have to claim points for my purchases?

Surveys

• Why can't I take surveys?
• Can I get more surveys?
• The survey I was taking did not let me finish.

Referral Questions

• Is there a limit to the amount of people I can refer?
• Where do I find my referral code?

Scanning Receipts

• How do I enable my phone's camera access?
• Frequently asked questions about scanning receipts
• Why can't I scan my receipt?
• Can I get points for cash purchases?