I received a notification about my cash out

While most cash outs are delivered immediately, some may require more processing time (1-3 business days). If you receive an in-app banner, push or text notification about your cash out, our team requires more information from you. Here's what to do:

1. Check your email inbox for a message from Pogo Support

   The email will be sent to the address you used to sign up for Pogo - be sure to check your spam and promotions folders

2. Reply to the message ASAP

   Our team will respond with next steps so we may complete processing your cash out

You may be wondering why your cash out is delayed. You can learn more in this article.

If you cannot find the email after checking your folders, you can contact us here. Please fill out the form thoroughly.