Emily

1. Frequently Asked Questions
2. Point & Earnings Questions
3. I'm missing points for games or offers.

Yalontya - please verify which section of Pogo you downloaded the game from (check the article above) and follow the corresponding support steps. You should receive assistance shortly. 

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• Emily
• November 15, 2024 00:15
• 0 votes

1. Frequently Asked Questions
2. Point & Earnings Questions
3. I'm missing points for games or offers.

Hi Gregory - sorry to hear that! There are size limitations for the files which is likely what is crashing the upload process. This can also happen if maybe your service isn't stable or slow. You a...

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• Emily
• November 15, 2024 00:13
• 0 votes

1. Data Policies
2. Common Questions
3. How do I delete my Pogo account?

Hi Michelle! I'm sorry to hear you're having trouble. Please reach out to our team by submitting a request here.  We look forward to hearing from you!

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• Emily
• August 17, 2022 19:47
• 0 votes

1. Missing Points and Purchases
2. Missing Points for Games or Offers
3. I haven't received points for Pogo's recommended games or offers.

Hi Lonette - it sounds like you accessed a 3rd Party Offerwall section from within Pogo (likely Pogo PowerPlay/Besitos. Please check out this article for ticket submission instructions. Please also...

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• Emily
• October 19, 2024 23:35
• -2 votes