Emily
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Articles
Recent activity by Emily-
I received a notification about my cash out
While most cash outs are delivered immediately, some may require more processing time (1-3 business days). If you receive an in-app banner, push or text notification about your cash out, our team r...
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CCPA and General Data Privacy Requests
In accordance with applicable U.S. privacy law, and depending on the jurisdiction in which you reside, you may be able to exercise certain data rights regarding your personal information. Please co...
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How do I record and send a screen recording to Pogo support?
The surest way to get fast and efficient support from our team is to send a screen recording of your issue. If you're unfamiliar with recording your screen the following steps should get you starte...
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I haven't received points for Pogo's recommended games or offers.
The recommended games and offers in Pogo are fun, easy ways to earn. These are generally limited-time games and offers that you can download directly from the Rewarded Games and Rewarded Offers sec...
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I'm missing points for games or offers.
Playing games and taking advantage of offers will help you build your point balance in Pogo quickly, but you may find that you're not seeing your rewards come through to your claim feed. We've gath...
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Pogo support is redirecting me to a different support team for missing game or offer points. Why?
Pogo users are earning tons of points every day by playing games and downloading apps from Pogo Arcade, RevU, and AdGem. We love to see it! As much as we'd like to be able to provide in-depth suppo...
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I'm not getting points for my Apple Health data. How do I fix it?
Linking your Apple Health data to Pogo is another way you can seamlessly earn weekly points for your daily activities. If you notice that you've stopped receiving your weekly syncing points, checki...
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Submit a request
Our support team works 7 days/week and generally responds within 24 hours. Be sure to check your ticket confirmation email for any changes to our estimated reply times. If you are submitting a r...
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Why was I added to a Waitlist for a Pogo subscription?
Pogo is always looking to add new features and services to help users like you earn and save more money! We are currently still in the development stages of a new subscription product, and we appr...
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I can't link my email account.
Linking your Gmail account is an easy way to earn additional weekly points for your e-receipts! Simply sign into your email account through the Pogo app and syncing will occur automatically. If you...