Emily
- Total activity 98
- Last activity
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Activity overview
Latest activity by Emily-
Emily commented,
Yalontya - please verify which section of Pogo you downloaded the game from (check the article above) and follow the corresponding support steps. You should receive assistance shortly.
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Emily commented,
Hi Gregory - sorry to hear that! There are size limitations for the files which is likely what is crashing the upload process. This can also happen if maybe your service isn't stable or slow. You a...
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Emily commented,
Hi Lonette - it sounds like you accessed a 3rd Party Offerwall section from within Pogo (likely Pogo PowerPlay/Besitos. Please check out this article for ticket submission instructions. Please also...
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Emily created an article,
How do I record and send a screen recording to Pogo support?
The surest way to get fast and efficient support from our team is to send a screen recording of your issue. If you're unfamiliar with recording your screen the following steps should get you starte...
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Emily created an article,
I haven't received points for Pogo's recommended games or offers.
The recommended games and offers in Pogo are fun, easy ways to earn. These are generally limited-time games and offers that you can download directly from the Rewarded Games and Rewarded Offers sec...
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Emily created an article,
I'm missing points for games or offers.
Playing games and taking advantage of offers will help you build your point balance in Pogo quickly, but you may find that you're not seeing your rewards come through to your claim feed. We've gath...
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Emily created an article,
I haven't received points for a game I played in Pogo Powerplay
The Pogo PowerPlay game wall makes it fun and easy to earn. Occasionally, tracking issues may occur and users don't receive their points. Should this happen to you, you'll need to submit a support ...
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Emily created an article,
Pogo support is redirecting me to a different support team for missing game or offer points. Why?
Pogo users are earning tons of points every day by playing games and downloading apps from Pogo Arcade, RevU, and AdGem. We love to see it! As much as we'd like to be able to provide in-depth suppo...
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Emily created an article,
I haven't received points for a game or offer in RevU.
The Revu offer wall makes it fun and easy to earn. Occasionally, tracking issues may occur and users don't receive their points. Should this happen to you, we recommend submitting a support ticket ...
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Emily created an article,
I haven't received points for a game or offer in Adgem.
The AdGem offer wall makes it fun and easy to earn. Occasionally, tracking issues may occur and users don't receive their points. Should this happen to you, we recommend submitting a support ticket...